Cancellation & Refund Policy:
The Cancellation & Refund Policy outlines the conditions under which a customer can cancel an order and receive a refund for their purchase. The policy also outlines the steps that the customer needs to take in order to cancel an order and receive a refund.
HerbHind Pharma Company’s Cancellation & Refund Policy (as seen on their website) states that customers can cancel an order within 24 hours of placing it, as long as the order has not already been shipped. If the order has already been shipped, the customer will need to wait until they receive it and after receiving shipment customer has to make an unboxing video of the shipment as an proof if he/she got any wrong, damage or missing products, if customer will not providing proper clear unboxing video then the HerbHind Pharma Company shall not be liable for any claim regarding the wrong, damage or missing products and without sufficient unboxing video of the shipment it will count out of HerbHind Pharma Company’s return policy.
If the customer receives a damaged or defective product, they can request a replacement or a refund. If the product is not as described on the website, the customer can request a refund or an exchange.
Customers can initiate a refund by contacting HerbHind Pharma customer service team via email or phone. The company will process the refund within 7-10 business days once received request.